TERMS OF SERVICE

Last updated: July 15, 2026

These Terms of Service govern your access to and use of papernest.site and your purchase of products from PaperNest.

Throughout these Terms, the words “PaperNest,” “we,” “us,” and “our” refer to the operator of papernest.site. The words “customer,” “you,” and “your” refer to any visitor, customer, or user of the website.

By accessing our website, placing an order, or using our services, you agree to these Terms of Service.

1. Online Store Terms

You must be legally capable of entering into a binding agreement in your jurisdiction to place an order through our website.

You may not use our website or products for unlawful, fraudulent, abusive, or unauthorized purposes.

You must not transmit malicious code, viruses, automated attacks, or other materials intended to damage, disrupt, or interfere with the website or its users.

2. Product Information

We make reasonable efforts to present product descriptions, photographs, dimensions, colors, materials, and specifications accurately.

However, product colors may appear differently depending on your screen, device, lighting, and display settings. Minor variations in texture, finish, paper appearance, stitching, or packaging may occur.

Such minor differences do not necessarily indicate that a product is defective.

3. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit product quantities
• Discontinue products
• Update product designs or packaging
• Refuse or cancel an order when a product is unavailable
• Correct inaccurate inventory information

If an ordered product becomes unavailable after payment, we will contact you and offer an appropriate solution, such as a refund, replacement, or alternative product.

4. Prices and Currency

Product prices are displayed on the website and may change without prior notice.

The final amount payable will be shown during checkout before the order is submitted.

Depending on your location, your bank or payment provider may apply currency conversion charges, international transaction fees, or other financial service fees. These charges are determined by the payment provider and are not controlled by PaperNest.

5. Billing Information

You agree to provide accurate, current, and complete billing, contact, and payment information.

We may cancel or delay an order if:

• Payment cannot be authorized
• Billing information appears inaccurate
• Fraud or unauthorized activity is suspected
• Additional verification is required
• The order violates these Terms

6. Order Acceptance

Submitting an order does not automatically guarantee acceptance.

An order is considered accepted after it has been successfully reviewed and confirmed for processing.

We reserve the right to refuse or cancel orders for legitimate reasons, including:

• Product unavailability
• Pricing or listing errors
• Suspected fraud
• Payment failure
• Unusually large quantities
• Resale activity
• Shipping restrictions
• Violation of these Terms

If a paid order is cancelled by PaperNest, the appropriate amount will be refunded to the original payment method.

7. Shipping and Delivery

PaperNest offers free standard worldwide shipping.

Estimated delivery is generally 7–10 business days. Delivery dates are estimates and are not guaranteed.

Shipping may be affected by:

• Customs processing
• Carrier delays
• Weather conditions
• Public holidays
• Incorrect addresses
• Transportation disruptions
• Events outside our reasonable control

Additional shipping terms are provided in our Shipping Policy.

8. Address Accuracy

Customers are responsible for providing a complete and accurate delivery address.

PaperNest is not responsible for delays, failed deliveries, or losses caused by incorrect or incomplete address information supplied by the customer.

Contact us immediately if an address needs to be corrected. Address changes cannot be guaranteed after an order enters processing or shipment.

9. Returns and Refunds

Eligible purchases may be returned free of charge within 30 days from delivery.

Returns and refunds are governed by our Return and Refund Policy, which forms part of these Terms.

10. Acceptable Use

You may not use the website to:

• Violate applicable laws or regulations
• Infringe intellectual property rights
• Submit false or misleading information
• Attempt unauthorized access to our systems
• Collect customer information without permission
• Distribute malware or harmful software
• Interfere with website security
• Place fraudulent orders
• Harass, threaten, or abuse another person
• Resell website content without authorization

We may restrict or terminate access when these requirements are violated.

11. Intellectual Property

The website and its contents, including text, graphics, logos, product descriptions, photographs, design elements, icons, and branding, are owned by or licensed to PaperNest unless otherwise stated.

Content may not be copied, reproduced, published, distributed, modified, sold, or commercially exploited without prior written permission.

You may access and use the website for personal, non-commercial shopping purposes.

12. Third-Party Services

Our website may rely on third-party providers for services such as:

• Website hosting
• Payment processing
• Order management
• Shipping
• Analytics
• Customer communication

These providers may operate under their own terms and policies. PaperNest is not responsible for third-party services outside our reasonable control.

13. External Links

Our website may contain links to third-party websites.

These links are provided for convenience and do not necessarily represent our endorsement. We are not responsible for the availability, security, accuracy, or content of third-party websites.

14. Errors and Corrections

Occasionally, website information may contain typographical errors, pricing mistakes, inaccurate product details, or availability errors.

We reserve the right to correct errors, update information, and cancel affected orders when necessary.

If a correction materially affects a confirmed order, we will contact the customer and provide an appropriate resolution.

15. Disclaimer of Warranties

We aim to provide reliable products and services. However, the website is provided on an “as available” basis to the extent permitted by law.

We do not guarantee that:

• The website will always be uninterrupted
• Every error will be corrected immediately
• Every product will remain continuously available
• Delivery will occur on an exact date
• The website will be compatible with every device or browser

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, PaperNest will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or products.

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by law.

This section does not limit liability for fraud, intentional misconduct, gross negligence, or any liability that cannot be limited under applicable law.

17. Indemnification

You agree to indemnify and hold PaperNest harmless from claims, damages, liabilities, and reasonable expenses resulting from:

• Your unlawful use of the website
• Your breach of these Terms
• Your infringement of another party’s rights
• Fraudulent or abusive conduct associated with your account

18. Termination

We may suspend or terminate access to our website when a user violates these Terms, misuses the website, engages in fraudulent activity, or threatens the security of the store or its customers.

Obligations incurred before termination will continue to apply.

19. Governing Law

These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada, without limiting any mandatory consumer rights available in the customer’s country or region.

20. Changes to These Terms

We may update these Terms periodically to reflect changes in our products, services, legal obligations, or business practices.

The updated version will be posted on this page with a revised “Last updated” date.

Continued use of the website after changes are published constitutes acceptance of the revised Terms, where permitted by law.

21. Contact Information

Questions about these Terms should be sent to:

PaperNest
46 Lester Ave
York, ON M6M 1W2
Canada

Email: support@papernest.site
Phone: (437) 999-6723